Terms of service

Last updated: March 11, 2026

This website and associated services are operated by Padelity ("Padelity", "we", "us", or "our"). Throughout the site, the terms "we", "us", and "our" refer to Padelity.

Padelity offers this website, including all information, tools, ecommerce functionality, and analytics services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, purchasing products, accessing our analytics platform, or using any part of our services, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access the website or use our Services.

Our ecommerce store is hosted by Shopify Inc., which provides the online platform that allows us to sell products and services.

1. Online Store and Website Use

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your jurisdiction
• You will not use the Services for any illegal or unauthorized purpose
• You will not violate any applicable laws while using the Service

You must not transmit any viruses, malware, or destructive code through the Service.

Violation of any Terms may result in immediate termination of access to our Services.

2. Padelity Analytics Platform

Padelity Analytics is a private analytics platform designed for authorized athletes and brand partners.

Access is granted by invitation only.

You agree that you will:

• Not share login credentials with unauthorized parties
• Not attempt to gain unauthorized access to the platform
• Not reproduce or redistribute analytics data without permission
• Not use the platform for unlawful or competitive scraping purposes

We reserve the right to suspend or terminate platform access at any time if these Terms are violated.

3. Instagram Data Authorization

If you connect your Instagram account to Padelity Analytics, you authorize Padelity to access account data through the Meta Graph API.

This may include:

• Media content
• Engagement metrics
• Follower data
• Audience insights

All data is accessed through Meta's official APIs and only with user authorization.

You may revoke access at any time through Instagram settings.

Padelity does not control Instagram or Meta services and cannot guarantee the availability or accuracy of third-party data.

4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to:

• Copy, duplicate, or exploit any part of the Service without permission
• Access the Service through automated scraping tools
• Attempt to disrupt platform security or functionality

Credit card information is always encrypted during transmission over networks.

5. Products and Services

Some products or services may be available exclusively online through our website and may have limited quantities.

We reserve the right to:

• Limit sales by person, region, or jurisdiction
• Limit quantities of products offered
• Discontinue products or services at any time

Product descriptions and pricing may change without notice.

We do not guarantee that product images displayed on your screen accurately represent actual colors.

6. Billing and Account Information

We reserve the right to refuse or cancel any order placed through the site.

You agree to provide accurate and complete purchase and account information for all transactions.

You agree to promptly update your account details so that transactions can be processed successfully.

7. Optional Third-Party Tools

Our Services may include access to third-party tools or integrations.

These tools are provided "as is" and "as available" without warranties or guarantees.

Padelity has no liability arising from your use of third-party tools.

8. Third-Party Links

Our website may contain links to third-party websites.

Padelity is not responsible for the content, accuracy, or policies of external websites.

You should review the terms and privacy policies of any third-party services before using them.

9. User Submissions and Feedback

If you submit ideas, suggestions, feedback, or other materials to Padelity, you agree that we may use them without restriction.

We are under no obligation to:

• Maintain submissions in confidence
• Pay compensation for submissions
• Respond to submissions

You are responsible for ensuring that any content you submit does not violate the rights of others.

10. Personal Information

Your submission of personal information through our Services is governed by our Privacy Policy.

By using our Services, you consent to the collection and use of information as described in that policy.

11. Accuracy of Information

We do not guarantee that information provided on the website or platform is accurate, complete, or current.

Content is provided for general informational purposes and should not be relied upon as the sole basis for decision-making.

12. Prohibited Uses

You may not use the Service:

• For unlawful purposes
• To violate intellectual property rights
• To upload malicious code
• To scrape or collect personal data from other users
• To interfere with platform security

Violation of these rules may result in termination of access.

13. Intellectual Property

All website content, software, analytics dashboards, branding, and platform design are the intellectual property of Padelity.

You may not reproduce, distribute, modify, or create derivative works without written permission.

14. Disclaimer of Warranties

The Service and all products and services provided through it are offered "as is" and "as available" without warranties of any kind.

We do not guarantee that:

• The Service will be uninterrupted
• The Service will be secure or error-free
• The results obtained from the Service will be accurate

Your use of the Service is at your own risk.

15. Limitation of Liability

To the maximum extent permitted by law, Padelity and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service.

This includes loss of profits, data loss, or business interruption.